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The Exceptional Leader Training Program for Credit Unions


The Exceptional Leader program is a high-impact, comprehensive, six month leadership mastery program geared toward established and emerging leaders and is ideal for supervisors, managers, and project managers. This program is designed to upgrade the management skills of leaders and dramatically increase their effectiveness.

This program has proven to be successful because the leaders have an opportunity to learn over the course of a few months rather than all at once. This allows your leaders to go away after each session and implement new skills deliberately and get the support they need along the way.

Our program includes homework and accountability to ensure your leaders are applying their learning. This is truly an active and participatory workshop rather than a class where leaders are just learning principles and theory.

Session dates

  • September 18, 2024 (Planning and Productivity) - In-person
  • October 9, 2024 (Coaching & Developing Employees) - virtual
  • November 13, 2024 (Engaging Employees) - virtual
  • December 11, 2024 (Crucial Conversations) - virtual
  • January 8, 2025 (Accountability & Results) - virtual
  • February 12, 2025 (Leading at a Higher Level) - In-person

Virtual Sessions are held on Zoom from 9:00am – 12:30 pm EST. First and final sessions are in-person.
In-person sessions are from 9:00 – 1:00pm EST.

This Exceptional Leader Training program is ideal for current leaders or employees who are slated for a leadership role in the next year.

This program focuses on specific, tangible skills and strategies for leading people and managing workloads.

After attending The Exceptional Leader training, you'll be proficient and skilled in the areas of coaching, developing, engaging employees, holding crucial conversations, and better planning and productivity.

Registration open until September 14, 2024

Early Bird rate available until May 1, 2024.

Have questions?

Program Begins:

Wednesday, September 18, 2024


9:00 am


1:00 pm


Hybrid In-person and Virtual Sessions. In-person at MD|DC Credit Union Association, 9881 Broken Land Parkway, Columbia MD 21046


MD|DC Credit Union Association.

Training rate
early bird price




Early Bird available until May 1, 2024

Live training sessions with Laurie Maddalena, certified trainer, workbooks for each session, all training materials, and leadership books for each session. *Must be a member of MD|DC Credit Union Association OR of your state's Credit Union Association to register

Register today

"Not only were our course materials well organized, but our instructor did an impeccable job teaching and explaining the course materials for all to understand"

Tebarek Waktola

Business Development Coordinator - NIH Federal Credit Union

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“This program is Amazing! It’s evident that Laurie loves to empower people to be their best selves. Her passion displayed in the classes I’ve taken under her leadership has helped me to grow personally and professionally.”

Arlene Byrd

Accounting Specialist II - Department of Labor Federal Credit Union

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"I’m definitely more aware of my role as a leader in general and have adjusted how I approach certain situations to be a better leader from the start. I found this training to be very beneficial and am certain that I will become a better leader as a result."

Bev Fowler

Director of Artist Relations - PRS Guitars

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"There is so much information that is beneficial for anyone in any form of leadership position. I loved the workshop, and I am really looking forward to future programs!"

Jen Young

Director of HR, Spectra Federal Credit Union

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