“…One of the top 3 speakers I’ve heard in 15 years…”

“This program was a 10!! I have much improved my skill set, leadership, and personal ways of life. Laurie is personable—top of the best!”

“This program was wonderful, and I enjoyed every minute of it. I would absolutely recommend this program. Laurie did such an amazing job of leading and coaching us while also holding us accountable before every session to actually put something in motion. It’s clear that Laurie does not want the participants to just check the box but to leave with skills that are practical and feasible to implement.”

"I would rate this program a 10 out of 10. I am significantly more aware of the words/actions I use (or don't use) which directly affect my day-to-day relationships in life and my progress at work. Laurie has a fantastic approach to this type of training. This type of class is make or break depending on the tone set by the instructor. I have better sense of what leadership truly is. This allows me to identify an effective leader and also notice things that person does that makes them an effective leader."

"As a result of the program, I am delegating more tasks to my team on a daily basis and have learned to plan as much as I can a couple of weeks out. I have been able to free up more time thru each day which allows me to be a more effective communicator and team leader. Learning to trust my team more has allowed me to delegate more work and achieve this goal. I have also learned, on the personal side, to hold my daughter more accountable for some of her behaviors and how to make her reach better decisions. I liked the group discussions after reading the various books and essays that were distributed. It was great to see what other people took away from the reading and how they applied it to their daily routine. I would recommend this class to anyone who has a desire to forward their career and personal life. There are plenty of good habits to learn and make adjustments to reach the next level of any profession. Classes were fun, engaging and helped open the door on several areas where my leadership skills were in need of development so that I could be a better leader."

“I would rate this program a 10+; very informative and eye opening. Laurie is fantastic and does a great job initiating group engagement. I’m definitely more aware of my role as a leader in general and have adjusted how I approach certain situation to be a better leader from the start. Thank you for your leadership and insight. I found this training to be very beneficial and am certain that I will become a better leader as a result.”

"The overall program was excellent. Sharing everyone's real life experiences and how they implemented some of the techniques and information was very helpful. The reading assignments were excellent. I feel more confident in my leadership abilities and feel equipped to be able to deal with whatever new leadership related challenges that may come my way. What I liked best about the program were the interaction and group discussions, and sharing of real-life experiences. The program has made me more aware of my time and how to better prepare and organize my daily activities. I've had many 'aha' moments on when and where I could apply some of the principles learned in the classroom. Yes, I would recommend this program. The class and the material (books and hand outs) are very useful and are things that you could review and fall back on frequently. Excellent resources. Great Class, Great Instructor."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“I would rate this program a 10; full of useful and practical information. I have a higher level of confidence when handling difficult situations and I found the group exercises to be very beneficial. I absolutely recommend this program because it allows managers to have al the information and tips to help best guide them through being a leader.”

“I would rate a perfect 10 for the leadership program. Not only were our course materials well organized, but our instructor did an impeccable job teaching and explaining the course materials for all to understand. I have definitely benefited from this program. I have more self-awareness of my leadership abilities and have learned how to refine them so I can become one of the great leaders.”