"As a result of the leadership program, I feel more confident and driven towards clearer objectives. I have learned to communicate better with my team and keep them engaged and accountable for their actions. I have learned to be more organized and finally delegated things that I thought only I could do. I am more organized, and I have found more time to do things for myself and for my family. I try to instill some of these habits in my children too. At work, because I have learned to delegate more, I have more time to organize and plan other projects and learn more about the operational aspects of the Credit Union which gives me a chance to grow professionally within the organization. I feel more confident when coaching my team and am trying to trust in them more in order to keep work and relationships flowing smoothly. I feel happier and less stressed out. The program was excellent. Laurie's leadership and coaching are a great example to follow."