“…One of the top 3 speakers I’ve heard in 15 years…”

"As a result of the leadership program, I feel more confident and driven towards clearer objectives. I have learned to communicate better with my team and keep them engaged and accountable for their actions. I have learned to be more organized and finally delegated things that I thought only I could do. I am more organized, and I have found more time to do things for myself and for my family. I try to instill some of these habits in my children too. At work, because I have learned to delegate more, I have more time to organize and plan other projects and learn more about the operational aspects of the Credit Union which gives me a chance to grow professionally within the organization. I feel more confident when coaching my team and am trying to trust in them more in order to keep work and relationships flowing smoothly. I feel happier and less stressed out. The program was excellent. Laurie's leadership and coaching are a great example to follow."

"This was an excellent course and there is a lot to take away and apply not only work, but your personal life as well. I am much more confident in making decisions. The program has really helped open my eyes to things I never thought about when I first became a leader. I think everyone has something that they could learn from this course and apply to their work habits. Thank you to Laurie for her excellent course and helping me."

"This class was great—I would rate it a 10. I liked how we learned about all of the different personalities and values that people have and how we all learn differently and how to work better with others. I’m more confident in everyday life, and I'm not as stressed when handling difficult conversations.”

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"The overall program was excellent. Sharing everyone's real life experiences and how they implemented some of the techniques and information was very helpful. The reading assignments were excellent. I feel more confident in my leadership abilities and feel equipped to be able to deal with whatever new leadership related challenges that may come my way. What I liked best about the program were the interaction and group discussions, and sharing of real-life experiences. The program has made me more aware of my time and how to better prepare and organize my daily activities. I've had many 'aha' moments on when and where I could apply some of the principles learned in the classroom. Yes, I would recommend this program. The class and the material (books and hand outs) are very useful and are things that you could review and fall back on frequently. Excellent resources. Great Class, Great Instructor."

“Laurie’s program is a must for any professional who is in, or aspires to be in, a leadership role. Laurie’s well-designed and insightful curriculum comes alive with her amazing ability to engage attendees across a wide range of backgrounds and experiences. I learned a ton about myself and my leadership style from the experience, and it has unquestionably made me a more thoughtful, engaged, and effective leader. I would absolutely recommend this program—I think this is one of the best courses I’ve attended on these topics. The investment in time and money is well worth it! ”

“This program was fantastic. I liked the workshops and interactivity amongst my peers and Laurie. I look forward to continuing my personal growth and incorporating many of the things I learned in the workshops into my day-to-day life.”

"Laurie's leadership development program is by far the best professional development coaching I have ever had."

“I would rate this program a 10. I have gained more self-awareness. The materials were great, and Laurie was a great instructor. I also enjoyed the other participants and their insights.”