“…One of the top 3 speakers I’ve heard in 15 years…”

"As a result of this program, I have noticed that I am more aware of the impact that I contribute to the organization. I try to make sure that I'm more prepared when leading meetings, having performance discussions, and interacting with my peers and executives. I liked the fact that this program allowed us to be extremely honest with one other. I think that Laurie did a great job facilitating discussions and having us to commit to takeaways at the end of each session. I've benefited tremendously because I'm more in tune with my leadership style and key results areas. It's made me think more deeply about what I want to do as leader and how that can impact all aspects of my life. I would give this program a 9. I would recommend this program, because it provides a platform to evaluate your peer relationships, your communication style, your strengths as a leader, and how efficient you are in achieving your goals. I thoroughly enjoyed this program, and I'd like to reach out to Laurie as often as I can as a mentor."

“This was an amazing program; great content and good camaraderie among the class. It was a very thorough program and a great experience.”

"This program was outstanding. I am more focused on prioritizing tasks and planning my day rather than multi-tasking and being into so many different things at a time. I can actually block off a portion of my day and "eat the frog". I fully believe that attending his program will help me tremendously as I take over as President/CEO of Allegany County Teachers FCU. The program was a realistic insight into what "Leadership" is today and how important it is to lead by example and be more focused on the success of your team member because their success is success for the credit union. Laurie is phenomenal. She is exceptionally knowledgeable in this area and offers a different perspective....one that I have always believed in."

“Excellent program. I like that the program was very interactive, and we all had an opportunity to share our experiences and opinions. Thank you for sharing your experience and knowledge with us.”

"This class was great—I would rate it a 10. I liked how we learned about all of the different personalities and values that people have and how we all learn differently and how to work better with others. I’m more confident in everyday life, and I'm not as stressed when handling difficult conversations.”

“This program was wonderful, and I enjoyed every minute of it. I would absolutely recommend this program. Laurie did such an amazing job of leading and coaching us while also holding us accountable before every session to actually put something in motion. It’s clear that Laurie does not want the participants to just check the box but to leave with skills that are practical and feasible to implement.”

"This program was excellent. Crucial conversations aren't intimidating anymore, I am more detailed in my emails to others and my time management skills are much better. The program has helped me to look at situations differently. I have learned to be a productive worker and not a busy worker. My time management skills have allowed me to get more work accomplished during the day. I would recommend the program to anyone who is a leader. This program gives a positive view on how to see things/situation and shows you how to manage it properly."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"As a result of the leadership program, I feel more confident and driven towards clearer objectives. I have learned to communicate better with my team and keep them engaged and accountable for their actions. I have learned to be more organized and finally delegated things that I thought only I could do. I am more organized, and I have found more time to do things for myself and for my family. I try to instill some of these habits in my children too. At work, because I have learned to delegate more, I have more time to organize and plan other projects and learn more about the operational aspects of the Credit Union which gives me a chance to grow professionally within the organization. I feel more confident when coaching my team and am trying to trust in them more in order to keep work and relationships flowing smoothly. I feel happier and less stressed out. The program was excellent. Laurie's leadership and coaching are a great example to follow."