“…One of the top 3 speakers I’ve heard in 15 years…”

“Laurie was an excellent teacher and moderator, and my group was engaged the whole time. Empowerment is the word I keep coming back to. I have more confidence interacting with my team in a more managerial capacity. Thank you, Laurie!”

"This program was excellent. I feel that I have become a better listener and am more thoughtful in how I handle conversations and especially conflict. I have learned how better to handle important conversations with tact and remove as much "emotion" as possible. Additionally, I have learned how important it is for employees to hear feedback on a regular basis and have made more attempts to provide without being asked. I have also been more consistent with holding myself accountable and doing what I say I am going to do. The interaction and open conversations about various scenarios and challenges was the best part of the program. Using techniques in real situations rather than following along in a textbook. It's a practical program that is easy to follow and apply to real-world situations."

"This class was great—I would rate it a 10. I liked how we learned about all of the different personalities and values that people have and how we all learn differently and how to work better with others. I’m more confident in everyday life, and I'm not as stressed when handling difficult conversations.”

"This was an excellent course and there is a lot to take away and apply not only work, but your personal life as well. I am much more confident in making decisions. The program has really helped open my eyes to things I never thought about when I first became a leader. I think everyone has something that they could learn from this course and apply to their work habits. Thank you to Laurie for her excellent course and helping me."

"I always learn something that I can take back to the office and use immediately. Laurie is an excellent presenter!"

"This program was phenomenal. I loved everything about it. I have noticed I am more proactive. I am less of a fixer. I use lists more often. I absolutely recommend this program. It was so informative, and the information can be used in everyday situations, not just work. This class went way above my expectations. I have shared some of the information with others and they love it as well!"

"I would rate this program an A+++. I feel that I will be an "improved" leader now but even better in the future. Specific skills related to crucial conversations, meetings, and coaching were especially helpful. I am more reflective about what I do and how to do it. The best part of the program was the organized lectures with supporting books. The interactions of the participants and sharing ideas!"

“This program was very well thought out and expertly presented. I have become more self-aware as to what affects my behaviors and reactions to situations with others. Laurie’s insights were very eye opening at times. I think I will be able to use these new ideas to dramatically effect change in my organization. I would highly recommend Laurie’s program. She presents ideas in an engaging manner and asks other participants for their input as well. Thank you for a great class. I will definitely be using many of these skills in the promotion I just received.”

“Laurie is a fantastic coach and mentor! The program was excellent. I have been more aware and purposeful in my approach to managing. I feel so much more confident and capable as a manager. The mix of real, relevant topics from time management to engaging and coaching employees, effective delegation, and navigating difficult conversations are so helpful to new managers and a great reminder and practice for seasoned managers.”